Nagarik App

Nagarik App is the Nepali government’s consolidated citizen services platform. Identity documents, tax, social security, vehicle registration, all in one place. At several million users, the hard problems are the ones that only show up under that much traffic.

Most of my work there was caching. The app kept re-fetching data that had not changed, which cost latency on every cold start and put avoidable load on the backend. Redesigning the app-level caching strategy cut that latency by 5 to 10% across the whole install base. Small percentage, very large denominator.

I also integrated the ShramSansar employment module and worked on the Bluebook vehicle-registration integration. Both meant fitting a new domain into an existing architecture without breaking what was already shipping to millions of people.